Let us capture for you
Matterport leads the industry with its 3D scan technology. We make the process easy, and with just a few steps, you can schedule a professional scan of your property. We'll send the final 3D digital twin to your email within 24 hours of your scheduled appointment.
1–4,000 sq. ft.
4,000–13,000 sq. ft.
13,000–30,000 sq. ft.
> 30,000 sq. ft.
Contact us for pricing information.
Professionally captured for you
Capture your entire portfolio of spaces with our network of professional Capture Technicians. Flexible ordering options and support are available for small or large-scale space captures.
- Captured for you
- Top quality Pro2 Camera
- Elite 3D Capture Technician
- Immersive 3D digital twin
- Good for small or large spaces
- Satisfaction guaranteed
- Includes 24 hour cancellation
See the difference Capture Services can make
“We have been using Matterport for quite some time so it was an easy decision for us to switch to Capture Services On-Demand as soon as it became available. In addition to all the benefits the Matterport solution delivers, we now have access to a vast network of professional technicians across the country who can support our rapid deployment in new markets. We’re a fast-growing company and it is important for us to have a reliable partner, who can keep up with our expansion plans and Matterport delivers big time.”
-Yuri Galeev, CEO, CONSTRUCTO
FAQs about Capture Services
Is a Matterport subscription required to use Capture Services?
Yes. Capture Services can only be ordered from a Matterport Cloud account with a Starter, Basic (Classic), Professional (Classic), Business (Classic), Professional, Professional Plus, Business, or Business Plus plan.
How long does it take to capture a space?
A time estimate for the capture is provided when you submit the details of your property. Capturing a space depends on the size and complexity of the property. For example, furnished properties take longer to scan than vacant properties, and the smaller the space, the faster the capture.
Estimated capture time
- 1-4,000 sq. ft. : 1-3 hours
- 4,000-10,000 sq. ft. : 2-5 hours
- 10,000-30,000 sq. ft. : 5-8 hours
How do Capture Technicians capture my space?
All Capture Technicians use the Matterport Pro2 3D camera. Ideal for scanning spaces of any size, the Pro2 delivers digital and print-ready 4K high-resolution images and 3D data with 99% accuracy that can be used to generate Schematic Floor Plans and other 3D add-ons.
How do I access my models after my property is captured?
Once scanning is completed, the Capture Technician will finetune the model and upload the completed project to the customer's Matterport Cloud account. Customers will receive notification that the digital twin of their space is available, and can be used to generate guided tours, export high-quality photos, and order add-ons like Floor Plans.
What if I'm not satisfied with the quality of a capture?
Please contact our support team at firstname.lastname@example.org to review your capture and set up a new appointment.