We’re enhancing our current fire investigation services with the implementation of Matterport cameras and interactive 3D models of fire losses. Part of our strategic mission is to test technology and look for new tools that will enhance our work and bring more value to Donan’s clients. The Matterport technology achieves those goals.

Insurance & Restoration
Whether you’re an insurance carrier, a claims adjuster, restoration company, or property owner, Matterport can ensure the most accurate, transparent, and fair documentation and valuations possible, closing claims much faster.
The Matterport Advantage
Matterport’s 3D data platform provides the most comprehensive, accurate, and efficient loss documentation possible by reducing time spent in the field, rectifying discrepancies in damage claims, and saving time.

Property Restoration Professionals
Provide comprehensive loss documentation and eliminate hundreds of photographs, measurements, and written statements with 3D walk-throughs.
- Increase top-line revenue by offering the most accurate documentation.
- Receive automatically generated Xactimate Sketch files.
- Estimate remotely and reduce travel time.
- Speed up claim approvals and close cases faster with more thorough documentation, and by eliminating incomplete photos, manual measurements, and repeat site visits.
- Decrease the number of policyholder breakage claims with a pre-mitigation scan that captures everything in its current state.
- Document pre-mitigation and post-mitigation to track progress.
- Improve quality of repair and customer satisfaction by providing transparency and ensuring no details are missed.
- Add additional notes and details with Mattertags™
- Document without electricity, light or internet access with a portable design, long lasting battery, and available accessories.
- Eliminate repeat property visits for missed photos or measurements.
- Reduce disputes between adjusters and contractors with an indisputable source of truth.

Insurance Carriers
Matterport ensures the highest accuracy in processing claims, reducing discrepancies and travel times necessary to verify jobs, decreasing overall costs, and providing better customer service to your clients.
- Improve accuracy and reduce the claim cycle.
- Adjust remotely and reduce travel time.
- Increase operational transparency with the ability to share links of 3D spaces to different stakeholders.
- Boost adjusting quality by enabling adjusters to review and navigate the loss remotely with accurate property dimensions.
- Improve customer service experience for policyholders by closing claims faster.
- Add additional notes and details with Mattertags™
- Improve catastrophic (CAT) event response when in-house field adjusting teams are stretched thin by accessing the network of thousands of Matterport Service Partners, helping get people back into their homes and getting businesses up and running faster.
- Train and educate remotely with photo-realistic 3D experiences that are more cost effective than VR studios.

Adjusters
Matterport’s 3D data platform generates walk-throughs, schematic floor plans, and other assets to save you time and ensure you get fair settlements.
- Create court admissible documentation with spaces that cannot be manipulated.
- Adjust jobs remotely and reduce time traveling to sites.
- Reduce sketch time by up to 70%.
- Bring the jury to the scene with 3D walk-throughs.
- Add additional notes and details with Mattertags™
- Improve negotiation for clients with the most detailed documentation and background information possible.

Forensics Professionals
Capture a building or space exactly as is and gather the most accurate documentation and measurements possible. Matterport can help you provide indisputable evidence while reducing interruptions to restoration work.
- Create court admissible documentation with scans that cannot be manipulated.
- Memorialize the scene and avoid scene spoilage.
- Bring the jury to the scene with 3D walk-throughs.
- Guarantee confidentiality and authenticity with face blurring and time stamps.
- Save time and improve accuracy with schematic floor plans and measurement tools.
- Add additional notes and details with Mattertags™
- Increase collaboration with the ability to share 3D models with engineers, adjusters, insurance carriers, and policy holders.

Home and Business Owners
Get an accurate and comprehensive way to document your home or business and any assets within them, and expedite your claim should you have to file one.
- Get a complete record of your property’s condition.
- Accurate inventory of personal items and other assets within your home or building.
- Reduce discrepancies and disputes with insurance carriers.
- Expedite the entire claims process, reducing the need to provide documentation or receipts in some instances.
Case Studies

Level Creek Property Restoration connects better with adjusters with 3D spaces

Dry Patrol helps insurance adjusters resolve claims faster with 3D capture
A Powerful Suite of Features

Mattertags™
Embed annotations and media in your digital twin to highlight key features of your property.

Schematic Floor Plans
Generate schematic floor plans of your property with the push of a button.

Measurements
Measure any aspect of your space, such as walls, windows, furniture, and more.

High Definition Photos
4K print quality photography automatically generated, or choose your own (only with Pro2 Camera).

MatterPak™
A bundle of digital assets you can download, edit, and import into 3rd party programs.

Guided Tours
Automatically generate video tours that highlight the attributes of your space.
It's Easy to Get Started
All you need to get started are a plan and a camera. See what you can do with our 3D capture platform.
£0
You get
1 Active space
1 User
Top Features
- View in Cloud privately
- Download photos and videos
- Take measurements
£7
Room to grow
5 Active spaces
1 User
Top Features
- Share and embed anywhere
- Publish to Realtor.com
- Publish to Google Street View for £17
- Basic Space traffic analytics
You'll be in good company
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If I have a question, I refer the adjuster or the policyholder to the Matterport 3D model. Together, we can virtually walk the property, addressing concerns and open items together. — They love it.
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Damage to property is never fun or easy but using Matterport 3D reality capture, which introduces unique accountability and transparency to the process, it’s made as easy and painless as possible.
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By sharing the Matterport 3D models with stakeholders, we’ve reduced the number of inquiries and disputes from insurance adjusters, building consultants, and owners. The 3D model provides everyone with a single, accurate source of documentation to reference throughout the restoration and claims processes, helping us serve more customers, faster.