Last updated: September 14, 2022
To support the delivery of our services, Matterport may engage and use sub-processors (“Sub-processors”) that access, store, or process certain customer data (which may contain personal data). This page provides important information about the identity, location, and role of each Sub-processor.
Security & Safeguards
Matterport uses a commercially reasonable selection process by which it evaluates the security, availability, privacy, and confidentiality practices of proposed Sub-processors that will have access to, store, or process customer data. Further, Matterport requires its Sub-processors to satisfy equivalent obligations as those required from Matterport as set forth in Matterport’s Data Processing Agreement (“DPA”).
Matterport may use Sub-processors to provide infrastructure services that support the delivery of our services. These Sub-processors provide services for security and operational information, marketing information, and data lake services. The following Sub-processors have been authorized to process customer data (which may contain personal data) in order to provide and operate Matterport’s services to which customers have subscribed under the Terms of Service or an applicable Agreement.
|Amazon Web Services, Inc.||Cloud Service Provider||USA|
|Atlassian Jira||Software Project Mgt||Australia|
|Cloudflare||WAF, CDN and DDoS Services||USA|
|Datadog, Inc.||Infrastructure Monitoring||USA|
|Looker||Business Data Analytics||USA|
|Salesforce.com, Inc.||CRM & Customer Service||USA|
|Sentry||Application Monitoring Platform||USA|
|Slack Technologies, Inc.||Collaboration and Communication||USA|
|Threatstack||Threat and Vulnerability Management||USA|
|Telus International||World Wide Customer Support||Bulgaria and Philippines|
|Zuora||Subscription Management Services||USA|
As Matterport’s business grows and evolves, the Sub-processors Matterport engages may also change. Matterport will endeavor to provide its customers with notice of any new Sub-processors to the extent required contractually or by law, along with posting such updates here. Please check back frequently for updates.