Matterport Subprocessors

To support the delivery of our services, Matterport may engage and use sub-processors (“Sub-processors”) that access, store, or process certain customer data (which may contain personal data). This page provides important information about the identity, location, and role of each Sub-processor.

Security & Safeguards

Matterport uses a commercially reasonable selection process by which it evaluates the security, availability, privacy, and confidentiality practices of proposed Sub-processors that will have access to, store, or process customer data. Further, Matterport requires its Sub-processors to satisfy equivalent obligations as those required from Matterport as set forth in Matterport’s Data Processing Agreement (“DPA”).

Infrastructure Sub-processors

Matterport may use Sub-processors to provide infrastructure services that support the delivery of our services. These Sub-processors provide services for security and operational information, marketing information, and data lake services. The following Sub-processors have been authorized to process customer data (which may contain personal data) in order to provide and operate Matterport’s services to which customers have subscribed under the Terms of Service or an applicable Agreement.

Entity Name

Activities

Country

Amazon Web Services, Inc.

Cloud Service Provider

USA

Atlassian Jira

Software Project Mgt

Australia

Cloudflare

WAF, CDN and DDoS Services

USA

Datadog, Inc.

Infrastructure Monitoring

USA

Looker

Business Data Analytics

USA

Mailchimp

Mail aggregation

USA

Marketo

Marketing Automation

USA

Salesforce.com, Inc.

CRM & Customer Service

USA

Sentry

Application Monitoring Platform

USA

Segment

Data pipeline

USA

Slack Technologies, Inc. 

Collaboration and Communication

USA

Snowflake

Data Analysis

USA

Telus International

World Wide Customer Support

Bulgaria and Philippines

Zuora

Subscription Management Services

USA

Updates

As Matterport’s business grows and evolves, the Sub-processors Matterport engages may also change. Matterport will endeavor to provide its customers with notice of any new Sub-processors to the extent required contractually or by law, along with posting such updates here. Please check back frequently for updates.